Key Alliance Contact

Muj Ali
Commercial Manager

The right call

Our commercial division recruits for a diverse range of office-based positions, from reception, secretarial and administrative roles to busy call centre environments.

From tenacious outbound telemarketing and sales staff, to inbound customer advisors, we understand the dynamics involved in ensuring each candidate has the pre-requisite skills, experience and aptitude to be an excellent fit for your organisation.

Maintaining your values

Understanding your values plays a vital role in how quickly an employee fits in to your company’s ethos and culture. We’ll deliver your in-house induction so that you don’t have to, this means our Personnel know exactly what is expected of them from the minute they report for duty.

The candidate route

A thorough selection process takes place for every one of our commercial roles. The best CVs, which match the criteria for each role, are selected. From this shortlist, candidates complete competency tests, after which they are invited for a telephone interview, which gives us an opportunity to assess their suitability not only in terms of skillset and previous work history, but also in terms of attitude, personality and temperament.

How did we do?

We conduct quarterly review meetings with our clients, welcoming feedback and embracing opportunities for continual learning and improvement. This facilitates forward planning as we try to assign the same Personnel to you.