Warranty Test Technician





Part Time or Full Time

Full Time


£25,000 per year

Job Description

We are currently recruiting for a Warranty Test Technician for a permanent role in the Automotive aftermarket/manufacturing industry, based in Birmingham.


Working hours are 8am to 430pm Monday to Friday (30 minutes lunch break).


Job Purpose:

  • To ensure that all customer warranty returns are analysed/tested in detail to confirm the faults.
  • Identifying liability and determine acceptance tolerances.
  • Collect root cause analysis and provide corrective feedback to resolve the issues.
  • Provide sufficient detailed analysis and escalate to a higher level to enable issue and trend analysis to provide information for warranty cost reduction activities.

Job Duties:

  • Carry out hands-on inspection and diagnostics of units and review against OEM specification to understand issues.
  • Ensure that analysis data is reported to Head of Engineering within agreed time scales in customer specific format as required.
  • Conduct detailed analysis of warranty returns, claims and costs to determine corrective and preventative actions to support both the Customer, Production and Supplier.
  • Provide technical support to all internal departments to maintain and improve product quality
  • Communicate fault and liability information to the relevant internal management in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction.
  • Contribute to ensuring lessons learned from warranty analysis are communicated to management to be captured on new projects
  • Support regular meetings with representatives from appropriate departments to establish an action plan for improving build quality to reduce warranty claims.
  • Ensure all products flow through the warranty department in a timely manner
  • Maintain the calibration system, ensuring all equipment is correctly calibrated

Candidate Specification:

  • Able to use and tools and measuring equipment.
  • Able to interpret results and data to determine root cause analysis.
  • Good communication and interpersonal skills.
  • Competency with Microsoft Excel and Word.
  • Preferred understanding of fuel systems and application on engine.
  • Preferred understanding of hydraulic and electromechanical systems.
  • Preferred experience of using machinery.
  • GCSE Level A-C, IVQ Technician certificate, BTec first certificate or equivalent NVQ level 2 qualification.

Salary and Benefits:

  • Starting salary £25,000 per annum
  • Life Cover (3 x Annual salary).
  • Employer contributes 3% to pension, rising to 5% to pension after 12 months.


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