Freight Forwarder – Birmingham





Part Time or Full Time

Full Time


£33,000.00-£36,000.00 per year

Job Description

Job description

We are recruiting for an experienced Import Freight Forwarder for an office-based role in the Birmingham area. This is a permanent role from the outset.

Primary Responsibilities

  • Fully CDS trained
  • Manage all aspects of Surface and Air shipments
  • Handle detailed import clearance processes and compliances
  • Managing the jobs from quotation stage to final invoicing in line with the client expectations and effectively communicating any service issues.
  • Build strong proactive customer relationships and SLA’s with a wide ranging client base with differing needs
  • Build stakeholder relationships with overseas partners and carriers to improve efficiency
  • Create and maintain accurate records of cargo movements
  • Maintain good relationships with government agencies as and when required

Candidate Specification

  • 3+ years in the Freight Forwarding Industry
  • Fully CDS trained/compliant.
  • Knowledge of HMRC procedures relating to import procedures
  • Building and maintaining client relations for continued and new business with clients
  • Ensuring Clients & Partners are receiving first class customer service.
  • Excellent written and verbal communication skills.
  • Able to work as part of a team or independently
  • Good organisation/ planning skills
  • Accuracy and attention to details
  • Ability to prioritise and organise own workload
  • Self-motivated and willingness to learn and improve
  • Proficient in Excel and Microsoft programs
  • Flexible approach to working duties.

Working Hours: 37.5 hours per week, 9am to 530pm (1 hour lunch)

Job Types: Full-time, Permanent

Salary: £33,000.00-£36,000.00 per year


  • Free parking
  • On-site parking


  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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