Assistant Administrator / Despatch Assistant





Part Time or Full Time

Full Time


£22,000 per annum salary

Job Description

Alliance Personnel are currently recruiting for a Assistant Administrator / Despatch Assistant to one of their clients based in Birmingham.

The role we are looking to fulfil is a varied role and will involve working within the administration department and also the despatch department. The candidate will be tasked with assisting and supporting the organisation and connected businesses in a number of ways including, but not limited to, internal and external communications, scheduling, bookkeeping, human resources, health and safety compliance, data entry and working with and reporting to the despatch department while assisting with daily domestic and commercial despatches.

· Preparing, organising and storing information in paper and digital form.

· Dealing with queries on the phone and by email.

· Liaising with staff in other departments, e.g. finance, production, distribution etc

· Perform bookkeeping tasks such processing sales and purchase invoices.

· Maintain general office files, including job files, vendor files, and other files related to the company’s operations.

· Assisting with domestic & commercial courier logistics to customers.

· Manual lifting required when assisting the despatch department.

· Processing returns.

· Assistance with implementing new software and procedures as required.

· Manual lifting required when assisting the despatch department.

· Perform other relevant duties when needed.

· Updating computer records using a database.


Skills which may benefit anyone considering the assistant administrator role include:

· Proficient with Microsoft applications, specifically Excel, Word and Outlook.

· Whilst not essential, experience with Xero, Brightpearl and/or Pegasus Opera 3 would be an advantage.

· Logistics experience also advantageous.

· Excellent verbal and written communication skills.

· Thorough with attention to detail.

· Ability to work well autonomously and as part of a team.

· Comfortable handling confidential and sensitive information.

· Ability to multi-task and prioritise workload.

· Excellent customer service skills.

· Flexible and adaptable to an ever-changing environment.

Full Time (Hours: Monday-Thursday 7am-4pm, Friday 7am-1pm)

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