In conversation with Aleksander Zegan, Account Manager based in Birmingham.
I’m responsible for… I am responsible for on site services that we provide to clients using high volume of staff.
My approach to the role is… To understand the client’s business and any issues they encountered before in terms of temporary staffing. That allows me to come up with solutions to give the best possible service to the client. On the other hand, on the basic level we are dealing with people every day and my approach is to treat all the candidates friendly and professionally and go the extra mile for them as, at the end of the day they represent Alliance Personnel and their commitment is the reason why we are in business and growing.
The most enjoyable part of my role is… The board of directors has trust in me which manifests in fact that I have huge degree of freedom to make decisions and shape my work in the way that best serves our clients and grows Alliance Personnel. Equally they are always there if I need their advice or support. I award the same level of trust to my team and encourage them to take ownership of their work and make their own decisions. I am there for them to mentor and support them. This approach has always served me well and brought good results.
The least enjoyable part of my role is… Rare occasions where we are not able to help a good candidate to find work.
I would say that life at Alliance is… Varied and very interesting. I am always looking for ways to improve how we work and ultimately the service we provide to our clients. Over the years I designed and built online registration facility for candidates, created online inductions for our clients as well as produced induction videos introducing our clients to candidates.
Before joining Alliance my role was… worked in variety of technical roles.
The best advice I’ve ever been given is… Cannot recall any good advice I have been given but my best advice is to keep things simple, make best decisions given what you know at the time, change things that you can change and do not worry about things that are outside of your control.